pkpk1 Privacy Policy

pkpk1 ("we", "the platform") is a platform providing digital gaming services for players in Myanmar. This Privacy Policy ("Policy") describes how we handle your personal information when you use the pkpk1.run website and related services.

By continuing to use this website, you agree to the data handling practices described in this Policy. If you do not agree, please stop using the website and contact [email protected].

2.1 Information You Provide Directly

When you register an account or submit a contact form, we receive the following information —

• Full name (in Burmese or English)
• Date of birth (to verify you are 21+)
• Email address and phone number
• Payment method details (KBZPay number, Wave Money number, AYA Pay number, bank account details)
• Messages, complaints, and communication records you submit

2.2 Automatically Collected Information

When you visit the website, we automatically record the following technical information —

• IP address and network connection data
• Browser type, version, and operating system
• Pages viewed, clicks, and time spent on the site
• Data from cookies (see the Cookies section for details)
• Gaming records — deposit/withdrawal frequency, amounts, bonus usage

Collected information is used only for the following purposes —

1. Account Management — to create, verify, and secure your account
2. Financial Operations — To process deposits, withdrawals and bonus payouts
3. Customer Service — To respond to your enquiries via Live Chat and email
4. Legal & Compliance — To carry out anti-money laundering and fraud prevention checks
5. Platform Improvement — To improve the website's performance and user experience
6. Notifications — To send you promotions and policy update notices that you have agreed to receive

We do not sell your data to third-party advertisers or unrelated businesses.

pkpk1 may share your personal information with third parties only in the following circumstances —

• Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay) and technology infrastructure providers receive only the data they need to deliver their services
• Legal Requirements — To comply with legal frameworks or official requests from relevant authorities
• Business Protection — When working with security agencies to investigate fraud, money laundering or cyber breaches

We will never sell your personal information to advertising networks, data marketplaces or unrelated third parties under any circumstances.

What are cookies

Cookies are small data files stored on your computer or mobile device. They help the website function better and allow it to remember your preferences.

Types of cookies used by pkpk1

• Essential Cookies — To keep track of your login status and maintain a secure connection
• Functional Cookies — To save your language choice and preference settings
• Analytics Cookies — To understand browsing patterns and improve the website

You can restrict or delete cookies through your browser settings. However, disabling essential cookies may reduce the functionality of some parts of the website.

pkpk1 applies industry-standard security measures to protect your personal information —

• All data transfers are protected with SSL (Secure Socket Layer) encryption
• Financial data is stored using cryptographic encryption
• Staff access is restricted on a need-to-know basis
• Cybersecurity audits are conducted regularly
• A monitoring system is in place to detect suspicious access attempts

While we maintain the best security practices we can, we acknowledge that no data transmission over the internet can be guaranteed to be 100% secure.

We retain your personal information only until the following purposes have been fulfilled —

• Operational data is retained for as long as your account remains active
• Financial data is kept for the period required by law
• Customer service records are retained for as long as needed to resolve disputes
• After you close your account, personal data will be deleted or anonymised

Players with an account on pkpk1 have the following rights —

• Right of Access — You can request to know what data we hold about you
• Right to Rectification — You can request that inaccurate data be corrected
• Right to Erasure — You can request that your data be deleted, to the extent permitted by law
• Right to Restrict Processing — You can request that we limit how we handle your data for specific purposes
• Right to Portability — You can request to receive your data in a format that is convenient for your own use
• Right to Object — You can object to data processing that is based on our legitimate interests

To exercise these rights, contact us at [email protected]. We will respond promptly after verifying your identity.

pkpk1 services are intended for players aged 21+ only. If we become aware that personal data of anyone under 21 has been collected, we will delete it immediately. If parents or guardians find that their child has been using the service by mistake, please contact [email protected].

We review and update this policy regularly as needed. Any significant changes will be announced clearly on the website, and the "Last Updated" date shown in the relevant section will be changed accordingly. For major changes, we will notify you via your registered email.

Continued use of the website after any changes means you accept the updated policy.

For questions, requests, or complaints related to this policy, you can reach us through the following —